Track your package

In the event that your order has been misplaced/lost by the carrier, stolen, or given to the wrong person, know that we have your back and we'll do everything in our power to fix the situation.

But first, we'll need you to check the tracking status of your package on our tracking page. 
You'll need your order ID to track your parcel. If you don't have it, here's a guide to help you find your order ID.  
If you already used our tracking page and need to understand the status of your order, you can click here.

How to track your package?

  • Please enter your order number and the email address you used when placing your order below.
  • Then click on the "Track my package" button
  • Your tracking information should appear next
If you need help with tracking your order or if you want to understand better the status of your order, please click here.